The department of installation and after-sales service of Danasamaneh Company was formed at the same time as the establishment of the Danasamaneh company to provide product warranty service and customer support. The department aims to standardize services through the use of efficient power, application of relevant standards in the field of post-sale service operations, the use of special equipment and tools, and the goal of creating value in the provision of technical services and strengthening the brand of the company .
The structure of the department
The department of installation and after-sales service of the Danasamaneh company consists of the following units:
- Project Planning and Control Unit
- Logistic unit (including purchases, warehouses and transportation)
- Installation unit (includes electrical, mechanical, construction and civil engineering and automation units)
- After sales service unit (including aeration and automation units, breeding, maintenance and repair)
The goals of the after sales service department
- Installing the equipment and machinery of the company in accordance with the industry standards and standards of foreign suppliers of goods in order to increase the efficiency and life of the equipment.
- Training on the optimal use of equipment and machinery
- Maintenance and service related training and overhaul of equipment and machinery in order to increase the productivity and life of the equipment and reduce losses and production losses and reduce spare parts consumption.
- Training related to the management of equipment and machinery through the automation systems of the Danasamaneh company to increase the production characteristics and reduce the number and errors of human resources
- Aeration and breeding training in poultry halls to increase productivity
Human Capital of the Department
The department of installation and after-sales service of the Danasamane company consists of electrical engineers, mechanics, civil engineering, industry, animal sciences and related specialists in livestock and poultry farming.
Experiences of similar services in other industries such as oil and gas, petrochemical, mining, automobile, as well as human resources development projects in the department of installation and after-sales services of the Danasamane company have caused the highest level of service in this department. The standards and quality are met and the degree of satisfaction of the stakeholders is provided.
Distribution of the level of education of the personnel of the unit of installation and after sales services is as follows:
- Senior specialist and higher
Have a question?
Stay in contact with our experts through our contact form or online support. We will respond to you soon….